Question 1

Do you provide Intensive In-Home services across all of Norfolk?

Accepted Answer

Yes. We serve every Norfolk ZIP code — from Ghent and Downtown to Ocean View, Park Place, Berkley, and Larchmont — bringing IIH directly into family homes.

Question 2

Which Medicaid plans do you accept for Norfolk families?

Accepted Answer

We accept Virginia Medicaid via Humana Healthy Horizons, Sentara Community Plan, and Aetna Better Health of Virginia.

Question 3

How long does IIH typically last for a Norfolk child?

Accepted Answer

Most families receive IIH for 3–6 months, depending on goals and progress. Service authorization is reviewed every 90 days with the family and their care team.

Question 4

Can you coordinate with Norfolk Community Services Board (NCSB)?

Accepted Answer

Yes. We accept referrals from NCSB and coordinate with their case managers, school counselors at Norfolk Public Schools, and other community providers.

Question 5

Is there a waiting list for IIH in Norfolk?

Accepted Answer

We aim to assign a Norfolk family to a clinician within one business week of receiving a complete referral and Medicaid authorization — no long waiting lists.

Intensive In-Home Services in Norfolk, VA

What is Intensive In-Home in Norfolk?

Who qualifies in Norfolk?

How IIH works in Norfolk.

Neighborhoods we serve in Norfolk.

Neighborhoods

ZIP codes served

IIH in Norfolk — questions families ask.

Intensive In-Home in other Hampton Roads cities

Other services available in Norfolk

Refer a Norfolk family today.